Every account has a default branch.

The default branch receives viewing and valuation requests from a postcode that does not fall under any branch's operational postcodes.

* If a viewing request has come to the default branch this means the property on you website the buyer/renter would like to view is not within any of your branch's operational postcodes. Therefore, you may want to update your branch's operational postcodes to align with the properties listed on your website so that viewings can be directed to the correct branch and staff. 

Members of the default branch accept, decline or assign requests in the normal way. 

Adding members of staff to the default branch can only be done by agents with the role super user.

Step 1. Go to drop down menu and select Company

Step 2. Select Branches & Staff.

Step 3. Click Add Default Branch Manager. Select the branch and agent within that branch you would like to add and then click Add. 

The selected agent will now appear in the default brach and receive viewings and valuations from outside of your areas of operation.  

Tip: select the arrow on the default branch to see a full list of default branch members.